1.
ccountant
Location: Ibadan, Oyo
About the job
- We are recruiting for an experienced, motivated and hands-on Accountant.
- This is a middle management position in the Finance department and reports directly to the Finance Lead/CFO or as may be designated, and is responsible for the accuracy of financial reports, compliance with accounting standards and Soupah Limited’s accounting policies and procedures.
- Accountant responsibilities include auditing financial documents with procedures, preparing balance sheets, profit and loss statements and other financial reports and calculating tax payments and returns. To be successful in this role, you should have previous experience with bookkeeping and a flair for spotting numerical mistakes.
- Ultimately, you will provide us with accurate quantitative information on financial position, liquidity and cash flows of our business, while ensuring we’re compliant with all tax regulations.
Responsibilities
- Managing all accounting transactions and reconciling accounts payable and receivable
- Assisting in the preparation of budgets forecast and handle monthly, quarterly and annual closings
- Summarize current financial status by collecting information; preparing balance sheet, profit and loss statement and other reports
- Work with the legal department to ensure that the institution’s tax affairs are managed on a timely basis to ensure 100% compliance in terms of reporting and payment deadlines
- Report on the company’s financial health and liquidity and recommend financial actions by analyzing accounting options
- Reinforce financial data confidentiality and conduct database backups when necessary
- Being a key point of contact for other departments on financial and accounting matters
- Supporting the executives with projects and tasks when required
- Responsibilities also include analyzing trends, costs, revenues, financial commitments and obligations incurred to predict future revenues and expenses.
- Reports organization’s finances to management and offers suggestions about resource utilization, tax strategies and assumptions underlying budget forecasts.
- Comply with financial policies and regulations
Requirements
- B.Sc in Accounting, Finance or relevant degree
- Strong attention to detail and good analytical skills
- Additional certification (ICAN) is a plus
- Work experience as an Accountant
- Excellent knowledge of accounting regulations and procedures, including the Generally Accepted Accounting Principles (GAAP)
- Hands-on experience with accounting software like Zoho Books and QuickBooks
- Advanced MS Excel skills
- Experience with general ledger functions
- Strong attention to detail and good analytical skills.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should send their CV to: career@soupah.kitchen using the Job Title as the subject of the email.
2.
Supply Chain Officer
Location: Apapa, Lagos
Employment Type: Full-time
Job Summary
- This role works with the Supply Chain Manager to ensure that spare parts are sourced and delivered to the Technical Store. This includes processing of spare part requisition, sourcing for vendors, generation of POs and approvals, and following up with the delivery of materials purchased.
Roles and Responsibilities
Requisition & Procurement Management:
- Receives and processes approved spare part requisition order
- Generates request for quotation (RFQ) on the Maximo platform and sends it to various suppliers
- Evaluates the quotation received from various suppliers using the price, specifications, and lead time and awards the contract to a supplier
- Generates PO for the selected supplier and share with the Technical Manager, CFO, and/or the MD for approval through the Maximo platform
- Shares the generated PO with the selected supplier for delivery of materials requested
Logistics and Delivery Management:
- Follows up with the supplier to track the delivery timeline and ensure the materials are delivered to the Store
- Resolves issues of rejected items with the supplier and ensures a replacement is made
- Receives and processes supplier invoice for payment once item has been verified to be good by the end-user
- Processes purchase orders for service providers and resolves payment issues with the TICT Supplier team
Vendor Management and Reporting:
- Schedules and holds meetings with vendors, suppliers, and service provider to manage relationships with them and status updates
- Carries out the analysis and purchase of AGO, PMS, and lubricants and prepares report for the Supply Chain Manager
- Carries out filing of documents before supplies are made
Teamwork & Performance:
- Works with other electricians and supervisors to complete designated tasks
- Takes ownership of own performance using the TICT performance management system
- Attends and maximises training recommended by Supervisors and HR to close performance & development gaps
- Supports the induction of new team members into the Unit
- Performs any other duties as required by the business.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should send their updated CV to: recruitment@tict-ng.com using the Job Title as the subject of the mail.
3.
IT Services Coordinator
Job Code: 10.3.01
Location: Not Specified
Description
- Within the Secretariat, the IT Services Section is responsible for ensuring availability and optimal performance of the computer network facilities, particularly the e-mail, internet and printing systems, including hardware and software planning and replacement as well as printing and the telecommunication system for the entire Secretariat.
Objective of Position
- To coordinate and supervise the activities of the IT Services Section to maintain a solid and reliable computer network infrastructure; to specify hardware and software requirements; to analyse available options and make appropriate recommendations to the Head, AITSD; and to evaluate user needs and provide support as required.
Main Responsibilities
- Ensures availability and optimal performance of the computer network facilities, particularly the e-mail, internet and printing systems, telecommunication and printing equipments as well as hardware and software planning and replacement
- Coordinates and administers the work of the IT Services Section to ensure that staff meets their work targets; carries out server-side and client-side hardware/ software installations
- Draws up a sound fault-tolerant, data backup and disaster recovery strategy, implements and regularly revises same
- Analyzes and evaluates offers for technological requirements and makes recommendations to management
- Supervises helpdesk activities in order to ensure that users benefit from a high level of support service; joins in providing helpdesk support when specialized knowledge is required or when there is a backlog of unresolved support calls
- Monitors network activities and conducts security checks, in conjunction with the system administrators, in order to guard against network intrusion
- Investigates and evaluates new IT paradigms; determines the feasibility and potential benefits of new or emerging technology for OPEC’s work
- Carries out any other tasks assigned by the relevant superiors as pertain to his/her background, qualifications and position.
Required Competencies and Qualifications
Education:
- University Degree in Computer Science or related field
- Advanced Degree preferred.
Work Experience:
- University Degree: 10 years in IT, whereof 2 years in supervisory/coordinating position
- Advanced Degree: 8 years.
Training Specializations:
- Microsoft Operating Systems
- Linux
- Exchange e-mail server
- Firewall management
- PC and Network Troubleshooting
- User support skills.
Competencies:
- Managerial & leadership skills
- Communication skills
- Analytical and presentation skills
- Interpersonal skills
- Team-building skills
- Customer service orientation
- Initiative and integrity.
Language:
- English.
Status and Benefits
- Members of the Secretariat are international employees whose responsibilities are not national but exclusively international.
- In carrying out their functions they have to demonstrate the personal qualities expected of international employees such as integrity, independence and impartiality.
- The post is at grade D reporting to the Head, Administration & IT Services Department. The compensation package, including expatriate benefits, is commensurate with the level of the post.
Application Closing Date
25th August, 2023.
How to Apply
Interested and qualified candidates are requested to fill in a Resume and an Application Form which can be received from their Country’s Governor for Opec (PDF) (See the Nigeria address below).
Click here for more Information
NIGERIA COUNTRY GOVERNOR
Federal Republic of Nigeria
Dr. Adedapo Odulaja,
Governor for OPEC,
Office of the Minister of Petroleum Resources,
Block D, 11th Floor, NNPC Towers, Herbert Macauley Way,
Central Business District,
Abuja, Nigeria.
Note
- In order for applications to be considered, they must reach the OPEC Secretariat through the relevant Governor not later than the closing date stated above.
- Applicants must be nationals of Member Countries of OPEC and should not be older than 55 years
4.
Community Mobilization Assistant
Job Identification: 2075
Location: Ogoja, Cross River / Adikpo, Benue
Contract Length: 1 Year
Job Category: Programme Operations
Team/Programme: Nigeria Country Programme
Reports to: Programme Manager, BPRM
Grade: 5
Child Safeguarding
- Level 3: The post holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.
- As part of these responsibilities the post holder will support the establishment of child safeguarding systems, promote a culture of keeping children safe, and ensure that potential harm to children (by our own staff and/or as a result of how we do our work) is identified and addressed on an ongoing basis.
- The post holder should report and respond to interventions as determined by position related responsibilities identified in the Child Safeguarding Policy.
Key Responsibilities
Strategy Development:
- Identify policy and practice change, based on Save the Children’s experience that would promote and protect the rights of children.
- Support in formulating key advocacy messages and targets from lessons learned, assessments, research and evidence gained through project implementation on Child Protection, Education, WASH, etc.
- Ensure that voices of children form the basis of Save the Children’s advocacy strategy.
- Acquire information and understanding of social policy and adapt strategies as necessary.
- Ensure Save the Children visibility is seen in areas of implementation.
- Actively participate in all Save the Children, partners and CSO Coalition driven activities in the state.
- Establish as well as sustain existing synergy among community groups and coalitions.
- Engage with the state and local governments in policies review when needed.
- Facilitate meetings of the coalition groups.
- Prepare monthly reports of activities carried out.
Influencing:
- Develop good knowledge of local and national government structures, parliamentary and political processes and key decision-making structures and how to influence them.
- Initiate and support lobbying, communications and other activities to inform and persuade policy makers, including donors and politicians, of the value of Save the Children’s policy recommendations.
- Support in building systems for research, analysis and documentation that underpin evidence-based advocacy and influencing at state and national levels.
- Produce reports, briefing papers and presentations for internal and external audiences, as directed.
Collaboration & Representation:
- Develop and sustain strategic relationships with other agencies engaged in advocacy and policy work.
- Support in maintaining a network of external contacts with key individuals in the government, NGO sector, civil society and the media.
- Support in facilitating capacity building of staff from Save the Children and partner agencies in advocacy and communications.
- As a spokesperson for Save the Children to a variety of external audiences including policymakers and the media, as directed.
Additional Job Responsibilities:
- The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.
Qualifications & Experience
Essential:
- A good First Degree or HND in Health, Social Work, Psychology, Communications or a related Social Science field.
- Entry-level skills in advocacy and policy development/research in the humanitarian context.
- Good understanding of the possibilities and tactics for influencing decision and policymakers, politicians, donors, and other key actors.
- Knowledge of the media and its role in raising awareness and shaping public policy.
- Good understanding of strategies for achieving child protection, Psychosocial programming policies through participatory processes, and the links with gender, diversity and other aspects of identity.
- Excellent conceptual and analytical skills and demonstrable ability to think strategically, innovatively and practically to ensure achievement of desired change objectives.
- Ability to communicate effectively with a wide range of audiences at local, state and national levels.
- Ability to build and maintain relationships with partner agencies and key contacts in the government, NGO, civil society (coalitions) and media sectors.
- Strong organizational skills and ability to effectively handle multiple tasks and meet strict deadlines.
- Excellent interpersonal skills, flexibility, adaptability, and ability to work effectively as a member of a team.
- Good computer skills (word processing, spreadsheets, email/internet) and ability to be self-supporting in most administrative tasks.
- Fluent English language skills (written and verbal).
- Commitment to the values, mission, aims and policies of Save the Children.
Desirable:
- Training skills in advocacy techniques and influencing tactics.
- Excellent knowledge and understanding of Cross River/Benue state culture and the diversity of ethnic groups and People of Concern.
- Ability to speak Local languages.
Behaviours (Values In Practice)
Accountability:
- Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values.
- Holds the team and partners accountable to deliver on their responsibilities – giving them the freedom to deliver in the best way they see fit, providing the necessary development.
Ambition:
- Sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same.
- Widely shares their personal vision for Save the Children, engages and motivates others.
- Future-orientated, thinks strategically and on a global scale.
Collaboration:
- Builds and maintains effective relationships with their team, colleagues, Members and external partners and supporters.
- Values diversity sees it as a source of competitive strength.
- Approachable, good listener, easy to talk to.
Creativity:
- Develops and encourages new and innovative solutions.
- Willing to take disciplined risks.
Integrity:
- Honest, encourages openness and transparency; demonstrates highest levels of integrity.
General:
- Comply with Save the Children policies and practice with respect to child protection, code of conduct, health and safety, equal opportunities and other relevant policies and procedures.
Equal Opportunities:
- The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.
Child Safeguarding:
- We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.
Safeguarding our Staff:
- The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy.
Health and Safety:
- The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.
Application Closing Date
14th July, 2023 at 10:48 AM
Method of Application
Interested and qualified candidates should:
Click here to apply online
Note
- Please apply using a cover letter and up-to-date CV as a single document.
- Please also include details of your current remuneration and salary expectations.
- We need to keep children safe so our selection process reflects our commitment to the protection of children from abuse.
5.
Financial Controller
Location: Osogbo, Osun
Employment Type: Full-time
Description
- To be responsible for the hotel’s accounting and financial management requirements
- Managing the accounting department, procurement function and electronic data processing systems.
- Preparation of accounting reports
- To provide the general manager and unit management team with information on the status of the hotel’s performance
- Confirmation of guests payment
- To assist proactively with cost containment, revenue enhancement, profit improvement opportunities and safeguarding of the company’s assets
- Preparation of annual budget
- Stock taking and control
- The Controller is responsible for short and long-term planning and the daily operations of the department
- Develops and recommends the department’s budget and objectives and manages within those approved plans.
- The Controller is responsible for reporting financial results to the General Manager, Accor head office and owners.”
- Establishes, coordinates and administers all financial systems, internal controls and the hotel’s capital expenditure plan.
- Prepares and reviews budgets, forecasts, operating results, financial reports and tax returns in compliance with government regulations
- Responsible for planning, directing, controlling, coordinating and participating in the activities of All Accounting personnel; IT, Purchasing and Stores of the Hotel.
- Active participation and monitoring on the financial aspects of COCKPIT / FOCUS and ISO 9001 as per Accor Policy (Sun system/ opera/ micros etc.).
- Ensure compliance of all accounting system, procedures and reports with established accounting and control standards and procedures in compliance with all government regulations and Accor Policy as approved by the owners.
- Anticipate and address guest issues and establish proactive processes to promote guest satisfaction.
- Interacts in a positive way with all team members to ensure excellent guest experience.
- Supervision of the front office.
- Maintain good relations with banks to facilitate operation in the hotel.
- Maintain good relationships with the government to facilitate the handling of such hotel functions as tax matters, import licenses and customs clearances.
- Direct preparation of annual budgets and monthly forecasts; establish or recommend to management major economic objectives and policies for the hotel.
- Support General Manager by direct preparation of monthly and annual reports to summarize and forecast the hotel’s revenues, expenses and earnings based on past, present and expected operations.
- Assist all department heads in the preparation of their respective budgets and feasibility studies and whenever any financial information or expertise is required.
- Perform other related duties as assigned by the General Manager
- Direct, coordinate and participate in all activities of Accounting personnel, such as: preparing management reports, financial statements and related accounting reports; receiving, storing, issuing, accounting for, and controlling the cost of food, beverage, general supplies, operating equipment and fixed assets; reconciliation of all revenue requisition needed equipment, materials and supplies; receiving, keeping, depositing, and disbursing funds; preparing, controlling and maintaining all vouchers and cheques; processing and preparing all credit applications; auditing all revenue reports of the hotel;
- Be an inspiration to all hotel staff to achieve luxury levels of performance.
- Is an integral part of the business team, attends all scheduled meetings, and contributes actively with proper preparation.
- Ensure compliance with corporate accounting policies and procedures, legal requirements and contractual obligations, utilizing internal controls, auditing, and security procedures.
- Ensure the collection of payments in accordance with company policies.
- Monitor hotel expenses to stay within budget guidelines, as well as gather and report financial information to the General Manager.
- Ensures optimal compliance with corporate focus audit.
- Ensure that all accounting reports and financial statements are in accordance with the uniform system of accounts for the hotels as per Accor Africa requirements, formats and instructions.
- Ensure the accuracy, timely preparation and submission of all accounting reports, financial statements and tax returns.
- Comply in conjunction with the mgt. and department heads, all budgets and forecasts covering all activities of the hotel; maintains all budget control procedures.
- Ensure the maintenance of ledgers and subsidiary records of authorized appropriations and expenditures are proper authorized and accounted for.
- Ensure the maintenance of all subsidiary records in connection with inventories, accounts receivables accounts payables, operating equipment, fixed assets, etc.
- Manages performance issues that arise within the Accounting department, as well as train, develop, coach and counsel, conduct performance evaluations and resolve problems of departmental team members and managers.
- Effectively communicates with team members.
- Conducts a daily briefing as required with management on current key activities.
- Ensures compliance with local health and safety regulations.
- Must be an example of Accor Values, and brand standards, and a champion of grooming and appearance guidelines.
- Ensure the cleanliness and maintenance of all accounting machines and equipment
Job Requirements
- HND / Bachelor’s Degree in Accounting, Business Administration, Economics or in any other related field.
- Master’s Degree in Accounting, Business Administration, Economics or any other related field, ICAN, or ACCA is also an added advantage.
- 8 – 10 years work experience in an accounting firm or hotel.
- Special skills in Sun, Opera and micros systems.
- Excellent communication, organization and time management skills.
- Proficiency in the use of computer and application programs.
- Good mathematical and analytical skills.
- The capability of dealing with crisis or emergency situations effectively.
- Ability to work as part of a team.
Application Closing Date
31st July, 2023.
Method of Application
Interested and qualified candidates should send their CV to: hr@laimhotels.com using the Job Title as the subject of the mail.
6.
Inventory Accounting Officer – ICAN
Location: Victoria Island, Lagos
Employment Type: Full-time
Job Description
- To supervise, integrate and control the inventory transactions aligned to policies, procedures and applicable legislation in order to maintain sound financial control and discipline.
Key Duties and Responsibilities
- Organise and coordinate weekly physical inventory counts and highlight variances.
- Coordinate with Stores and procurement department to reconcile inventory records.
- Maintain stock records using manual or computerized systems
- Coordinate inventory functions using excel sheets
- Track materials or products that come into and go out of the inventory via inventory records
Qualifications
- Must have B.Sc / HND in Accounting
- ICAN/ACCA is a must-have.
- 7 to 10 years working experience in a related field
- Proficient with computers and other standard office technology
- Excellent organisational and communication skills
- Strong excel skills
Skills and Competencies:
- Good understanding of inventory control systems
- Good communication and interpersonal skills.
- Good organisational skills and attention to detail
- Good data-gathering, analysis, and problem-solving skills
- High ethical standards and integrity.
- Proficiency in the use of MS Office tools.
Salary
N200,000 – N300,000 / month.
Application Closing Date
7th July, 2023.
How to Apply
Interested and qualified candidates should send their CV to: hr@alancaray.com using “Inventory Account Officer-ICAN” as the subject of the email.
7.
Female Floor Sales Executive
Location: Ikeja, Lagos
Employment Type: Contract
Summary
- Responsible for delivering a transformational retail customer experience, building our brand one customer at a time and ultimately driving our business through sales.
Core Responsibilities
- Responsible for selling products to customers in the showroom
- Responsible for solving complaints resulting from goods purchased
- Responsible to effectively manage irate customers in the discharge of duties
- Responsible for meeting sales targets
- Responsible for adherence to standard operating procedure in the discharge of duties.
Required Experience / Qualifications / Skills
- Minimum of an HND / B.Sc. / BA in any discipline.
- 0 – 3 years work experience (Previous Retail Sales experience will be an advantage
- Team player
- Must demonstrate exceptional selling skills
- Excellent communication & interpersonal skills
- Must demonstrate strong commitment to service and genuine curiosity and interest in people.
Application Closing Date
14th July, 2023.
Method of Application
Interested and qualified candidates should:
Click here to apply online
8.
Branch Manager
Locations: Abia, Akwa Ibom, Lagos, Ogun and Rivers
Employment Type: Full-time
Job Requirements / Qualifications
- The ideal candidates can preferably be an HND / B.Sc / in any related discipline.
- Can be a Male or Female
- Can be between 28- 45 years old at the time of application. (There can be flexibility for suitable candidates)
- In-depth knowledge of the MS-Office,
Experience:
- 3 – 7 years in microfinance banking operations.
- Strong analytical skills and interpersonal skills.
- High drive and interest in taking on new tasks.
- Well-organized and result oriented.
- Ability to work under pressure with less supervision.
- Should be bold and have good communication skills.
Salary
- Negotiable
- Benefits include HMO and accommodation in all branches.
Application Closing Date
25th August, 2023.
Method of Application
Interested and qualified candidates should send their Applications to: career.hr@victorycentre.org using “Branch Manager, [Location]” as the subject of the email.
Note: Failure to indicate Job title and location when applying automatically disqualifies your application.
9.
Business Development Officer
Location: Yaba, Lagos
Employment Type: Full-time
Job Description
- Are you a passionate and driven individual looking to excel in the field of business development?
- As a leading education and travel consultancy firm, we are committed to providing exceptional services to our clients.
- As a Business Development Officer at Ace Edu and Travel Consult, you will play a crucial role in driving our business growth.
- Your primary responsibility will be to identify and secure new business opportunities, develop strategic partnerships, and foster relationships with clients.
- This role requires a results-oriented mindset and the ability to meet targets and Key Performance Indicators (KPIs).
Responsibilities
- Identify potential business opportunities and generate leads through market research and networking
- Build and maintain strong relationships with clients, partners, and stakeholders
- Conduct sales presentations and negotiate contracts with potential clients
- Develop and implement strategies to increase sales and market share
- Collaborate with the marketing team to create effective promotional materials and campaigns
- Stay updated with industry trends, competitors, and market conditions
- Achieve sales targets and Key Performance Indicators (KPIs) set by the company.
Requirements
- Minimum educational qualification of OND / HND
- 1 – 3 years relevant work experience.
- Previous experience in marketing insurance products is a plus
- Proven track record in business development or sales
- Excellent communication, negotiation, and presentation skills
- Ability to work independently and as part of a team
- Strong analytical and problem-solving abilities
- Proficiency in MS Office and CRM software
- Must reside within the Yaba Axis of Lagos.
Application Closing Date
24th July, 2023.
How to Apply
Interested and qualified candidates should send their CV to: services@consultaceng.info using the Job Title as the subject of the email.
Note
- Applications received after the deadline will not be considered.
- If you are a driven and goal-oriented individual with a passion for business development, Ace Edu and Travel Consult offers an exciting opportunity for you to grow and excel in your career. Join our dynamic team and be part of our success!
- Ace Edu and Travel Consult is an equal opportunity employer. We appreciate all applications, but only shortlisted candidates will be contacted for further evaluation.
Recruitment Process:
- Our recruitment process consists of a week-long selection procedure that includes an online test, a voice interview, and a physical interview. We believe in selecting the best candidates who demonstrate the necessary skills and passion for the role.
10.
Senior Operations Manager
Requisition ID: 11693
Location: Victoria Island, Lagos
Department: Information Technology
Job Description
- We’re searching for a Senior Operations Manager (SOM) with proven experience focusing on people management (retention and talent), creativity, and who adds visionary thinking by establishing and assuring a high-performance culture within the designated Line of Business (LoB).
- Expected to drive cross-functionally engagements to have a broader impact than its respective LoB.
- The SOM is the most senior operations role at the Site/Country and has ample experience in leadership, communication, and leading a high-performing organization and client relationship management.
- The role assumes a daily interaction with the client assuring the performance targets and customer satisfaction is optimally managed.
- The role will operate within the Operations unit under the Global Delivery Lead.
Responsibilities
Operational Responsibilities:
- Plan by prioritizing customer, staff, and organizational requirements while serving as part of the escalation path for operational issues when needed.
- Onboard a team of specialists and develop the business unit knowledge in Tek Experts.
- Manage and maintain strong relationships with clients, maintaining continuous lines of communication, and keeping relevant key stakeholders informed of all critical issues.
- Responsible for a wider perspective of metrics achievement while ensuring the support team meet KPIs and SLA.
- Manage Operations Managers and delivery managers locally – Run, analyze reports, and create action items to improve the operation and ensure metrics achievement, owning and suggesting plans around people management, attrition, training, and empowerment together with team and stakeholders.
- Manage headcount numbers and work with the client director to update the quotas/targets – Maintain open communication with the delivery team to review team’s status, metrics, possible issues/needs and proceed with actions while keeping the managers updated on latest news, action plans, etc.
- Attend regular operational and business review meetings as well as concurrent meetings with customer’s managers.
- Participate in the review processes and workflow to diagnose areas for improvement.
- Create, implement and maintain business processes, proactively proposing improvement plans where gaps are noticed.
- Performance management and people development (Talent Management) for the LoB.
People Responsibilities:
- Play a key role in building management depth by providing guidance and mentorship to all levels of leadership within the line of business.
- Responsible for communicating the strategy and guiding operations managers in attracting, retaining, and developing talent while driving culture and engagement initiatives.
- Ensure the performance management process is in place along with resource & succession planning.
- Develop strong, trusting relationships with operations managers and team members, coaching, mentoring, and inspiring the operations management team to deliver high employee engagement. Promote a culture that encourages top performance and high morale.
- Work with operations managers to create challenging & achievable goals while creating an atmosphere of success. Ensure employees know what is expected of them at work so that they can commit, deliver, and focus on what matters most.
- Manage policy design, approval, and compliance.
Qualifications
- Bachelor’s Degree or equivalent work experience required, preferred ITIL or related certifications, master’s degree is desirable.
- Professional fluency in English is essential, both written and spoken.
- 5-10 years of leadership and people management experience in similar role or capacity, proven operations background.
- Proven experience of managing and developing two levels of management and their direct reports and the ability to build, develop and manage strong client relations, build on trust and integrity.
- Ability to analyze complex problems, interpret operational needs, and develop integrated, creative solutions.
- Advanced analytical, evaluative, objective critical thinking, multi-tasking, interpersonal, people management, organizational, and presentation skills.
- Strong verbal and written communication and customer-centric focus – ability to communicate clearly and in a timely manner with team, customers, internal & external stakeholders.
- Strong People Management ability supporting company values, experience with leading multiple teams and in leading managers and teams through a fast changing environment.
- General knowledge of social, political, economics, finance, labor laws and regulations.
- Previous success motivating and engaging teams to deliver high customer satisfaction within defined cost budgets – performance management, staffing, management proficiency, coordination, coaching, and recognition.
- Previous experience managing operations business, process improvement, decision making, strategic planning, and quality management skills.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
