1.
Analyst – CVM Operations, Marketing
Job Identification: 2930
Location: Ikoyi, Lagos
Job Schedule: Full time
Job Category: MTN Level 2
Reports To: Manager, CVM Operations
Division: Marketing
Mission
- Identifies, develops, and maintains the suite of technological tools, through which all customer contacts are initiated and managed, required for the successful execution of CVM strategy.
- End to End Campaign operation from definition, configuration, testing, and managing the delivery of customer life cycle programs and activities developed by the CVM team and segment owners; project management support; and customer support for new campaigns and promotions
- Manage the relationship with and define the CVM activities, customer experience, and processes that are executed through different channels to ensure that all CVM governance processes and principles are implemented and strictly adhered to.
Description
- Collect, analyze, interpret, and summarize data in preparation for the generation of campaign implementation reports and provide intelligence that supports decision-making.
- Utilize specified models to analyze and interpret research data, as appropriate to the individual position.
- Extract qualifying data, based on defined campaigns and according to the approved campaign road map.
- Provide support to campaign analytics and commercial teams as required.
- Contribute and participate in campaign idea generation meetings and cross-functional Customer Lifecycle Management meetings as required.
- Ensure that all channels and the Campaign Management System are properly managed and utilized for CVM campaign communication.
- Implement simple, efficient, and quick to launch CVM campaigns and promotions through advanced knowledge of the Intelligent Network and VAS network platforms.
- Project manage CVM campaign development to ensure they are launched within specified timelines.
- Design, facilitate, and conduct customer surveys and produce value-adding reports for informed decision-making.
Requirements
Education:
- First Degree in Mathematics, Computer Science, Engineering or other related Marketing or Social Science discipline
- Fluent in English.
Experience:
- 3–7 years’ experience, which includes:
- Campaign Development
- Product Development
- Project Management experience
- Excellent working knowledge of data mining and analysis using SQL, problem solving, reporting, and presentation
- A good understanding of data manipulation and interrogation techniques
- An overview of the features and inter-workings of charging systems.
Application Closing Date
21st June, 2023.
Method of Application
Interested and qualified candidates should:
Click here to apply online
2.
Typesetter
Location: Nigeria
Qualifications
- B.Sc / HND in Computer Science / Office Management.
- 3 years or more computer literacy with typesetting experience with good speed, effectiveness, in a publishing house or related industry.
- Age: 25 – 35 years.
Application Closing Date
20th June, 2023.
Method of Application
Interested and qualified candidates should send their CV to: careers@lantern-books.com using the Job Title as the subject of the mail.
3.
Science & Mathematics Editor
Location: Nigeria
Qualifications
- B.Sc / B.Tech in Mathematics or Core Sciences and must be able to edit mathematics & sciences.
- Minimum of 5 years in teaching Mathematics & Sciences and Book editing.
Application Closing Date
20th June, 2023.
Method of Application
Interested and qualified candidates should send their CV to: careers@lantern-books.com using the Job Title as the subject of the mail.
4.
Manager, Cloud Engineering, Information Technology
Job Identification: 2944
Location: Ikoyi, Lagos
Job Schedule: Full time
Job Category: MTN Level 2
Reports To: Senior Manager – Infrastructure Planning and Cloud
Division: Information Technology
Mission
- To develop, implement and manage life cycle and maintenance of MTN Nigeria Public Cloud components, which includes the Hyperscaler landing zones, cloud containers, Virtual Machines, Disaster Recovery, database, backup, storage, and systems management in accordance with Business Strategy.
Description
- Manage Hyperscaler cloud infrastructure environment through cross-technology administration (Operating System, databases, Virtual Machines ), scripting, and monitoring automation execution.
- Implementing Cloud security measures to protect data from unauthorized access or use
- Monitoring the performance of cloud computing systems in real-time to ensure efficient and reliable performance
- Designing and implementing Cloud disaster recovery solutions to reduce risks
- Develop Cloud strategies to ensure direction for cloud management to gain and support competitive advantage for MTN.
- Identify Key Performance Indicators for IS business processes, working with process owners to develop pragmatic targets and determining methods and frequency of measurement.
- Monitor and adopt best practices and new technologies that align with Enterprise Management strategy.
- Prepare systems performance information on a daily bases and for management reviews.
- Update systems management blueprint to global standards in Cloud System Management, regularly.
- Track and monitor key business processes, identifying servicing/operational constraints and gaps, analysing and providing feedback/recommendation to attaining service excellence and cost effectiveness.
- Serve the Division’s internal customers and ensure availability of IT Services to improve the customer experience.
- Ensure enough cloud capacity is always available to service business and customer services
- Strategic Partnerships with MTNN leadership team to drive awareness of expected behaviors and the impact of non-compliance on bottom-line results and company image and reputation
- Ensure integrity of financial disciplines within ESM environment with regard to OPEX and CAPEX
- Participate in the assessment of resource requirements for EMS and assist in preparing the budget for IS Infrastructure operations and services.
- Drive planned strategy for the successful delivery of MTN Group and MTNN Cloud initiatives
- Drive an increase in MTNN’s Net Promoter Score.
- Work with IS process teams and management to discuss or explain process dysfunction, causes and possible solutions and establish the approach to delivering related improvement initiative.
- Continuously seek self-professional development to sharpen Cloud skills and capabilities in a versatile and evolving Cloud digital landscape.
- Coach and train the team to ensure understanding of the objectives and goals of the department, awareness of set targets and requirements, and regular review of their training needs.
Requirements
Education:
- First Degree in Computer Science ant IT Related Discipline
- Fluent in English.
Experience:
6 – 13 years’ experience which includes:
- Minimum of 3 years’ experience in supervising/managing others
- 2 years experience working in a medium to large organization
- Hands-on Hyperscaler technology using MS Azure, Google and Amazon
- 2 years experience in Landing Zone architecture and setup
- 4 years experience working in a complex public and private Cloud environment
- 2 years hands-on understanding of DevOps practices
- Strong knowledge on Docker and Kubernetes management
- Knowledge of cybersecurity in the context of the cloud.
- 2 years experience in platform migrations from onprem to the public cloud and between Hyperscalers
- 2 years experience with managing technologies such as Cloud computing, Big Data, NoSQL & RDBMS databases, familiar with the following database technologies (MySQL, MongoDB, Cassandra, SQL Server & Oracle).
Application Closing Date
21st June, 2023.
Method of Application
Interested and qualified candidates should:
Click here to apply online
Note: Eligible Females and People with Disabilities are encouraged to apply.
5.
Sales and Marketing Manager (Automotive Gas Oil – Diesel) – Male
ID: A002
Location: Lagos
Required Experience Qualification
- Minimum of B.Sc / HND Degree (minimum of 2nd Class Lower / Lower Credit)
- A minimum of not less than 10 years’ experience in sales and marketing of Petroleum Products (Diesel)
- A smart and aggressive marketer
- Impressive and good in English speaking
- Ability to communicate effectively with clients
- Strong passion for success. Must have the ability to drive with a valid driver’s license.
Skills:
- The ideal candidates must be aggressive marketer and result-oriented.
- Ability to market Petroleum products (Diesel)
- Ability to achieve and surpass set target.
Application Closing Date
20th June, 2023.
Method of Application
Interested and qualified candidates should send their Resumes and cover note to: jobvacancy202023@gmail.com using the job title as the subject of the mail.
6.
Engineer – Operations ePayments and VAS, Information Technology
Job Identification: 2929
Location: Ikoyi, Lagos
Job Schedule: Full time
Job Category: MTN Level 2
Reports To: Manager – Operations ePayments and VAS
Division: Information Technology
Description
- Assist in developing maintenance plans per application and carry out the maintenance of applications, re-configuring, building and testing components in accordance with OLAs and SLAs.
- Code applications in accordance with good security coding practices to ensure the application is free of most common coding vulnerabilities.
- Create and execute/coordinate technical test plans for application change, new deployment and upgrades.
- Participate in transitions of the application or technical architecture components to the testers.
- Fix any defects and performance problems discovered in testing.
- Continuous monitoring of Service Performance to ensure maximum service availability
- Effective management of changes to minimize service disruption and maximize service availability and quality
- Effectively work with other dependent teams such as Vendors, Service Management, Security team, Delivery and Engineering team, other Operations teams.
- Provide information timely for Audits and Security requests and ensure any gaps raised are closed
- Effective access controls to supported systems.
- Broad knowledge of the business processes within the Telecommunications sector.
- Specialized knowledge of IT support procedures, application construction, hardware technologies, systems integration and development techniques.
- Regular Stakeholder Engagement to understand business drivers and ensure system availability and performance to support the business.
- Work with other developers, designers, and architects to make sure that the configuration and custom components meet application requirements and performance goals.
- Ensure Incident and Problem resolution within SLAs
Requirements
Education:
- First Degree in Computer Science or any related discipline
- UNIX shell scripting
- Application Developer/Business Intelligence
- PL/SQL and RDBMS knowledge
- CI/CD pipeline
- Cloud and Kubernetes
- ITIL standards
- Fluent in English.
Experience:
3 – 7 years’ experience which includes:
- 2 to 3 years of experience in IT Development or IT Operations
- Experience working in a medium or large organization
- Working knowledge of:
- Project management principles, Agile principles and general technical management
- Broad knowledge base of application development using an array of application development tools
- Service Monitoring
- Application development lifecycles
- User Requirements analysis standards and methods
- DEVOPS Practices and Tools
- Managing Cloud Services and Licenses.
Application Closing Date
21st June, 2023.
Method of Application
Interested and qualified candidates should:
Click here to apply online
Note: Eligible Females and People with Disabilities are encouraged to apply.
7.
Accountant
Location: Ogun
Qualifications
- OND / HND / B.Sc
- Experience in Pharmaceutical Sales
- Diligent & Result Oriented
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should send their CV to: salemgateproquesthr@gmail.com using the Job Title as the subject of the mail.
8.
Soap Machine Operator
Location: Lagos
Employment Type: Full Time
Job Description
- Machine operators take care of all machine-specific functions such as configuring the equipment, loading and operating the machines, and optimizing the machine capability.
- They need to ensure that the machine works at its full capacity, oversee its maintenance, and perform timely quality checks.
- They should be a self starter and should be willing to undergo training if need be, to understand the operations of new equipment.
What to expect from the role
- Hands on experience with machine operating and production lines.
- Learning how to operate different machines and processes involved with the production. (Stamper, cutter, mixer)
Responsibilities
- Calibrate the machine before the production begins.
- Ensure the machines are regularly checked and cleaned.
- Monitor and control the machine performance and settings.
- Regularly conduct tests of the machines performance and operating capacity.
- Inspect machinery with appropriate tools.
- Feed raw materials into semi-automated machines and help the assembly line.
- Fix any issues or malfunctions that may occur.
- Check the output of the machines and identify any issues.
- Keep an updated database on all of the machines information, defective units and final products.
- Maintain a log of the activity.
- Regularly submit performance reports.
Qualifications
- Technical Certificate in Mechanical Engineering – Trade Test, City & Guild, or OND
- Minimum of 4 years working experience in soap industries.
Application Closing Date
30th June, 2023.
Method of Application
Interested and qualified candidates should send their CV to: careers@evansng.com using the Job Title as the subject of the mail.
9.
Officer – Customer Operations West 1, Customer Services
Job Identification: 2815
Location: Ikoyi, Lagos
Job Schedule: Full time
Job Category: MTN Level 2
Reports To: Manager Customer Operations Walk-In
Division: Customer Relations
Description
- Escalate and route customer issues to the relevant process operators.
- Perform necessary system transactions related to customer request.
- Use organization and time management tools to track cases and meet turn-around-times and other required metrics.
- Maintain Integrity of managing subscriber data/information.
- Identify and report on customer impacting trends.
- Generate periodic reports and other ad-hoc reports as requested by team lead.
- Educate customer on use of products and services.
- Enlighten and educate customers on new products and initiatives within MTN.
- Document actions taken to resolve client problems.
- Identify and resolve customer queries effectively and efficiently, whilst maintaining the acceptable service quality standard.
- Follow through on customer queries ensuring prompt resolution and feedback.
Requirements
Education:
- First Degree in any relevant discipline
- Fluent in English.
Experience:
- 3 – 7 years’ experience in an area of specialization; with experience working with others
- Experience working in a medium-sized organization
- Experience in a call center (Prepaid/Postpaid) environment (Customer Care Rep (Retention & Churn).
Application Closing Date
21st June, 2023.
Method of Application
Interested and qualified candidates should:
Click here to apply online
10.
Site Architect / Engineer
Location: Abuja
Employment Type: Full Time
Job Description
- Offering technical advice on a construction site for subcontractors, craftspeople and operatives
- Managing sites and construction projects
- Overseeing building works and ensuring the quality of the work
- Setting out, levelling and surveying the site
- Ensuring the plans, drawings and quantities are accurate for calculations
- Supervising site security, health and safety
- Organizing and overseeing material and human resources.
- Managing the design documents on sites.
- Liaising with the local authority to ensure compliance with local construction regulations and by-laws
- Reporting progress and other updates back to the superiors.
- Planning the work efficiently and adapting to any setbacks or difficulties.
Requirements
- Minimum of an HND / B.Sc Degree in Civil or Structural Engineering, Building Technology, Architecture or related fields.
- Minimum of three years’ experience on site.
- Professional certification is an added advantage.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should send their CV to: mshelrecruitment@gmail.com using the Job Title as the subject of the mail.
