1. Sales / Onboarding Executive
Location: Ibadan, Oyo
Department: Operations
The Opportunity
- We are looking for an Onboarding /Sales Executive who will manage all onboarding projects, tasks, and deliverables within our operations team and also be a representative and ambassador for the team across the company as well as to external stakeholders.
- The ideal candidate for the role will be someone who is skilled in rendering quality service to increase the company’s growth and revenue.
What You’ll Be Doing
- Deliver 100% satisfaction, in-person support to our drivers.
- Walk drivers through onboarding and all of the tools to be successful
- Help brand the Moove name and get drivers excited
- Stay on top of Moove policies and procedures
- Register new drivers, and review accurate drivers’ information while ensuring compliance with Moove standards.
- Welcome and greet customers delightfully.
- Accurately describe Moove’s product features and benefits to drivers.
- Ensure all onboarded drivers are transferred to the Moove Fleet account.
- Resolve driver related issues
Who You’ll Be Working with:
- Directly reporting to the City Fleet Manager and closely working with our Operations Team.
What You will need for this position
- A Bachelor’s Degree in any field.
- 1-2 years of experience.
- Excellent communication skills.
- Excellent interpersonal and presentation skills, with the ability to communicate effectively (written and oral) with others at all levels of the organization and externally.
- Must be customer service-centric.
- Must possess basic administration skills.
- Ability to work independently, with little or no supervision.
- Ability to work in a fast-paced environment.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
2. Cook / Chef
Location: Oyo
Employment Type: Full-time
Job Description
- We are looking to hire a trained cook that will be responsible for crafting delicious desserts and confectionery, working with our existing and developing new recipes for the food arm of our enterprise.
- You should be passionate about cooking and baking; and be inspired to create masterpieces that go beyond our customers’ expectation; ensuring that each dish is nutritious and cost-effective and collaborating with the kitchen team.
- To be successful in this role you must be a trained and certified cook/chef, well-versed in the culinary arts and adhere to strict standards of hygiene and cleanliness.
Responsibilities
- Ensuring that all food is of excellent quality and served in a timely manner
- Cooking the menu, keeping in mind budget, and availability of seasonal ingredients
- Keeping up to date with industry trends
- Receiving feedback and making improvements where necessary
- Ensuring that all dishes are cooked well and presented in an aesthetically pleasing manner
- Helping the restaurant to determine how much ingredients and supplies need to be re-ordered
- Be carefully and accurately measuring dish portions
Requirements
- Minimum of High School Diploma
- Post-secondary training at a culinary institution
- At least 2 years relevant work experience.
- Past experience as a working chef or relevant role
- Advanced knowledge of the culinary arts
- Perfectionism in sanitation and quality control
- Good work ethic in a high-pressure environment
- Keen attention to details
- Have the stamina to take long hours on your feet and the ability to multitask.
- In-depth knowledge of the use of recipe book, sanitation principles, food preparation and nutrition
- Passion and pride for delighting people with food.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should send their CV to: hello@zelacademy.com using the Job Title as the subject of the email.
3. Regional Sales Manager
Location: Mainland, Lagos
Employment Type: Full-time
Job Description
- We are looking for a Regional Sales Manager to expand our customer base and achieve sales quotas for specific districts of our company.
Responsibilities
- Create regional sales plans
- Support Store Manage with day-to-day store operation
- Evaluate store and individual performances
- Report on regional sales results
- Identify hiring needs, select and train new salespeople
- Prepare and review the annual budget for the area of responsibility
- Analyze regional market trends and discover new opportunities for growth
- Address potential problems and suggest prompt solutions
- Participate in decisions for expansion or acquisition
- Suggest new services/products and innovative sales techniques to increase customer satisfaction
Requirements and Skills
- HND, BSc Segree in Sales, Business Administration or relevant field
- Proven work experience as a Regional Sales Manager,
- Understanding of store operations
- Ability to lead and motivate a high performance sales team
- Excellent communication skills
- Strong organizational skills with a problem-solving attitude
- Availability to travel as needed.
Application Closing Date
20th October, 2022.
Method of Application
Interested and qualified candidates should send their CV to: kigonresourceslimited@gmail.com using the Job Title as the subject of the email.
4. Senior Manager – Quality, Fraud & Compliance
Location: Lagos
Department: Operations
The Opportunity
- We are looking for a competent Senior Manager – Quality, Fraud & Compliance to organise, design, and oversee all quality, fraud, and compliance programs across SSA.
- As a member of the SSA Central Operations team, you will be comfortable in a “Prove your Moove” and “Moove fast” environment, able to operate and coordinate across multiple teams, and can thrive in a startup culture. You will be tasked with driving world-leading innovation, optimising the execution of work across teams, and be a champion of collaboration between the SSA Central Ops team and the local and global team.
What You’ll be Doing
- Develop and implement quality and Fraud policies, protocols and procedures across our various Sub Saharan Africa operations
- Plan and coordinate compliance operations for specific operational projects and make recommendations for fraud identification.
- Collaborate with various functional teams to design and enforce a process that ensures customers, partners, and teams meet quality standards
- Identify the right vendors to partner with to improve driver and vehicle performance and behavior.
- Prepare and coordinate field assignments to obtain relevant evidence and information.
- Manage compliance programs focused on Operational Risk Management (fraud, safety, and trust, quality, partner onboarding, vehicle inspections)
- Create new policies – Through deep analytics and careful auditing, identify new types of fraud and develop processes to eliminate them from the system
- Analytics – Heavy analysis of our marketplace, customer, and vendor behaviour to identify and eliminate fraudulent behavior
- Strategy – Decide which projects and areas of the compliance, quality, and fraud puzzle the team should focus on and set an aggressive timeline to reach those goals
- Product Improvement – Proactively search for new features which could improve compliance, quality and reduce fraud. Also, analyse data to form proposals for improvements (e.g. implementation of new technology)
- Customer Relations – Manage customer development and help them avoid developing fraudulent behaviors or try to help them get back in compliance and back on the road
- Hustle – Take ownership of Moove’s growth in SSA and do whatever it takes to get the job done
- Ownership – Own the creation of quality assurance and verifications process for various operational units and markets within the SSA regions
- Be a champion of the quality by driving education and best practices on service quality metrics and processes
- Proactively identify inconsistencies and gaps for fraud in operational processes and provide recommendations
- Leverage communication tools to disseminate process uplifts and changes to all affected lines of businesses
KPIs that will be measured after you start:
- <1% of estimated GBs per market lost to fraud
- 100% compliance with all quality-related processes and
Who You’ll Be Working with:
- Directly reporting to our Head of Central Operations, Sub Saharan Africa, and closely working with our Operations Teams across Sub-Saharan Africa.
What You will need for this position
- Bachelor’s Degree in Economics, Finance, Statistics, Business, or similar field
- 3-5 years of Risk Management/business analytics/operations management or related experience
- Data-driven decision-making mentality and sound business judgment through strong analytical thinking
- Startup all-hands-on-deck approach
- Well-detailed and results-driven approach
- Proficient in Google Suite
- Excellent communication and interpersonal skills.
- Outstanding organizational and leadership skills.
- Honest and ethical with high levels of integrity, and confidentiality.
- Experience in internal and external audit or compliance role is a plus
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
5. Senior Program Officer, CityWide Inclusive Sanitation (CWIS)
Job Requisition ID: B017945
Location: Abuja
Employment Type: Full time
Reports to the Deputy Director – Health and Nutrition, Nigeria
The Team
- The Africa team works to enable the foundation’s ambitious goals of scaling evidence-based interventions that target a range of disease and socio-economic conditions which are endemic across Sub-Saharan Africa (SSA).
- The team implements through direct country engagement to deploy interventions and delivery models, and by building the partner architecture to replicate successful interventions and models across multiple countries.
Your Role
- The Gates Foundation’s global water, sanitation, and hygiene (WSH) vision is to enable widespread use of safely managed, sustainable sanitation services, contributing to positive health, economic, and gender equality outcomes for the world’s poorest. Unsafe sanitation is a problem that is becoming more urgent as our global population increases and trends like water scarcity and urbanization intensify. About 4.2 billion people—more than half the world’s population—either practice open defecation or use unsafe sanitation facilities and services.
- The Gates Foundation collaborates with government leaders, the private sector, and technologists to advance promising new toilet and waste treatment technologies, service delivery models, and policies with the greatest potential to improve sanitation conditions for underserved communities. We focus our grantmaking in three complementary areas: 1) developing and commercializing transformative sanitation technologies, led by our Transformative Technology & Commercialization (TTC) initiative; 2. transforming how cities can provide sanitation as a reliable, inclusive and sustainable public service – led by our CityWide Inclusive Sanitation (CWIS) initiative; and 3. policy, advocacy and communications.
- The CWIS initiative focuses on furthering the CWIS public service approach to achieve equitable, sustainable and safely managed sanitation by strengthening the design and implementation of core public systems functions of responsibility, accountability and resource planning and management.
- The CWIS initiative includes a portfolio of investments and relationships to:
- Demonstrate, enable and strengthen CWIS approaches through proof points, examples, tools and normative guidance
- Influence development and financing partners through institutionalization of CWIS approaches in their support to country governments
- Develop markets for innovative sanitation technology
- Replicate and scale CWIS systems change approaches in Sub-Saharan Africa and Asia through support to implementation of CWIS programs and policies in selected countries and scaling through regional platforms. In sub-Saharan Africa, the CWIS initiative partners with a range of regional, national and international organizations working to advance the CWIS agenda.
- The Senior Program Officer (SPO), CWIS will advance the WSH citywide inclusive sanitation portfolio, with a focus on the Sub-Saharan Africa region, and in particular West and Central Africa. The successful candidate will be a senior leader accelerating urban service delivery and systems change.
- The SPO reports to the Director, Nigeria Country Office, based in Abuja, with dotted line management to the Deputy Director, CityWide Inclusive Sanitation for the WSH team, based in the foundation’s Seattle headquarters.
What You’ll Do
- Make and manage a broad and inter-connected portfolio of grants, investments and relationships.
- Build, develop and cultivate relationships with key Africa regional platforms, public sector officials, private service operators, technical and financial partners, and community and civil society organizations.
- Support grantee and partner efforts to work with governments to mainstream and institutionalize key sanitation approaches and frameworks within municipal, sub-national and national service systems.
- Design new investments and forge new partnerships to fill gaps within the portfolio, including investments focused on integrating sanitation with urban resilience and climate resilience agendas.
- Collaborate to advance the overarching WSH strategy in Sub-Saharan Africa, including contributions to the market adoption of transformative technologies as a key lever to accelerate safely managed sanitation.
- Work at the interface between service delivery, policy and financing for urban inclusive sanitation, working with a range of financial and technical partners to support government-led systems change.
- As a senior member of the Africa Regional Office and WSH teams, support the shaping and execution of the WSH regional strategy, whilst integrating WSH within regional engagement plans.
- Take part in the broader global WSH strategy, working within an inter-connected team where strong coordination is essential.
- Further linkages, cross-learning opportunities and peer exchange across regions and countries in order to disseminate useful urban sanitation service delivery lessons.
- Engage in frequent communications and build relationships with government officials at various levels, with a focus on service delivery authorities.
- Commitment to foundation Diversity, Equity and Inclusion (DEI) goals, and demonstrated track record of furthering DEI objectives in previous work experience.
- Travel up to 25% of time.
Your Experience
- Master’s Degree in WSH Science, Engineering, Economics, Business, Government, Urban Planning, Social Science or a closely related field or Bachelor’s Degree with substantial relevant work experience.
- 10+ years of experience with increased senior leadership responsibilities in planning and managing urban basic service delivery systems, systems change and data systems strengthening, utility management, and/or economic regulation, ideally including sanitation.
- Experience working with or for the public sector in a municipal government, utility, regulatory agency or ministry responsible for urban service delivery and/or WASH services.
- Strong working understanding of financing modalities for urban basic services, including investment planning, tariff setting, etc. within complex and fragmented/decentralized institutional and regulatory environments
- Experience working with and facilitating a broad range of stakeholders and development partnerships on the African continent; comfortable in a wide range of cultural, geographic and operational situations, demonstrating culturally sensitive behavior with a diverse range of people.
- Proven track record in driving public sector systems change, including strengthening required data systems to set benchmarks, targets and service improvement plans.
- Strong analytical skills; Creative problem solver with a tenacious focus on achieving results.
- Data driven, partner focused, naturally curious, and willingness to span from strategy development to execution
- Comfortable with role ambiguity, working in a fast-paced environment, frequent travel and navigating large complex organizations.
- Effective communicator who can passionately articulate the vision and inspire collaboration.
- Excellent interpersonal skills; strong ability to coordinate complex projects; ability to collaborate across functions and geographies and transition projects to other colleagues successfully.
- Excellent relationship management, facilitation and conflict resolution skills; confident and comfortable working with senior government officials, private sector service providers, international development partners and community organization.
- Excellent technical writing, communication and presentation skills in both French and English.
- Other Attributes
- Experience in policy implementation at a national/ministerial level
- Experience working within a development finance institution
- Experience working within a philanthropic or grant-making organization
- Subject matter expertise on urban resilience and climate change
- Experience working with gender equity initiatives.
Application Closing Date
Not Specified..
Method of Application
Interested and qualified candidates should:
Click here to apply online
Note
- Hiring Requirements:
- As part of our standard hiring process for new employees, employment will be contingent upon successful completion of a background check.
- Depending upon your work location, we may require proof of full vaccination against COVID-19 and any recommended booster doses. All employees based in the United States are to provide proof of full vaccination upon hire and any recommended boosters, subject to applicable laws.
- Accommodations:
- If you require assistance due to a disability in the application or recruitment process, please submit a request to hr@gatesfoundation.org.
- Inclusion Statement:
- We are dedicated to the belief that all lives have equal value. We’re committed to creating a workplace where employees thrive both personally and professionally.
- We also believe our employees should reflect the rich diversity of the global populations we aim to serve—in race, gender, age, cultures and beliefs—and we support this diversity through all of our employment practices.
- All applicants and employees who are drawn to serve our mission will enjoy equality of opportunity and fair treatment without regard to race, color, age, religion, pregnancy, sex, sexual orientation, disability, gender identity, gender expression, national origin, genetic information, veteran status, marital status, and prior protected activity.
6. Restaurant Supervisor
Location: Lagos
Employment Type: Full-time
Job Description
- We are looking to hire a customer-oriented restaurant supervisor to ensure that all restaurant operations run smoothly.
- The restaurant supervisor’s responsibilities include overseeing the activities of the FOH staff, expediting customers’ orders as needed, and maintaining good working relationships with suppliers.
- You should also be able to identify ways to decrease the restaurant’s operational costs.
- To be successful in this role, you should exercise effective management skills and take necessary disciplinary actions to address poor staff performance.
Responsibilities
- Screening, interviewing, hiring, and training restaurant staff
- Managing restaurant staff’s work schedules and roster
- Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
- Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations
- Checking in on dining customers to enquire about food quality and service
- Monitoring and reporting inventory
- Ensuring that all food supplies and other restaurant essentials are adequately stocked
- Monitoring the restaurant’s cash flow and settling outstanding bills
- Reviewing customer surveys to develop and implement ways to improve customer service
- Resolving customer complaints in a professional manner.
Key Performance Indocators (KPIs)
- Amount of paid reservations
- Average table occupancy
- Quality and consistency of dishes served
- Food presentation
- Number of rejected orders
- Customer satisfaction score (CSAT)
- Order fulfillment time
- Positive customer reviews.
Requirements
What we are looking out for:
- Degree in Business Administration or Hospitality with 2 – 6 years relevant work experience.
- Proven experience working as a supervisor in the hospitality industry
- Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
- The ability to work in a fast-paced environment
- The ability to stand for extended periods
- Strong management skills
- Excellent organizational skills
- Effective communication skills
- Exceptional customer service skills.
Application Closing Date
7th October, 2022.
Method of Application
Interested and qualified candidates should send their CV and a 30-second Video introducing themselves and telling us why they are the best for the job to: management@eandph.com using the Job Title as the subject of the email.
7. Waitress
Location: Lagos
Employment Type: Full-time
Job Description
- We are looking to hire a very efficient waitress whose responsibility is primarily taking guests’ orders and delivering their food and drinks to them professionally.
- The ideal waitress uplifts the dining experience for customers.
Responsibilities
- Greet guests and present them with the menu
- Inform guests about the restaurant’s special promotions
- Take orders according to the approved process
- Assist in setup activities
- Proactively suggest food and beverages to the guests in a bid to up-sell
- Communicate in a friendly manner
- Display the highest standards of hospitality
- Coordinate with the Cashier, Kitchen staff, and team on food order and preparations
- Fulfil members/guests’ needs which include offering desserts/drinks, removing courses, replenishing utensils, refilling glasses
- Observe grooming standards consistently
- Observe strict hygiene and cleanliness at all times
- Assists with restaurant inventory management
- Opens and closes the shift
- Attend meetings and training sessions
- Other tasks and duties assigned.
Key Performance Indocators (KPIs)
- Sales per hour
- Spend per head
- Amount per dining
- Positive customer reviews
- Number of tables served.
Requirements
What we are looking out for:
- Candidates should possess an OND qualification
- A minimum of 2 years work experience.
- Proven work experience as a Waitress
- Attentiveness and patience for customers
- Excellent presentation skills
- Strong organisational and multitasking skills, with the ability to perform well in a fast-paced environment
- Active listening and effective communication skills
- Team spirit
- Flexibility to work shifts
- Must live within the Island.
Application Closing Date
7th October, 2022.
Method of Application
Interested and qualified candidates should send their CV and a 30-second Video introducing themselves and telling us why they are the best for the job to: management@eandph.com using the Job Title as the subject of the email.
8. Sales Representative & Licensed Delivery Officer
Location: Lagos
Employment Type: Full-time
Job Description
- Get delivery/dispatch orders from stores/shops within and around Computer Village
- Sign up independent riders who want to partner with Parcel Exchange Limited
- Get sellers to sign up and post their products on www.pxstores.com
- Go out to deliver orders as a licensed delivery officer using the parcel exchange driver app.
Requirements
- Either a Male/Female
- Minimum qualification: SSCE
- Ability to read and write in the English Language.
Application Closing Date
10th November, 2022.
Method of Application
Interested and qualified candidates should send their CV to: info@parcelexchangegroup.com using the Job Title as the subject of the email.
9. IT Support Manager
Location: Ivory Coast
Description
- Ready to lead a new era in African football?
- You believe you have the educational background and professional experience to elevate the organization to the highest international standards? CAF is looking to recruit anIT Support Manager.
- CAF is looking for an IT Support Manager, to ensure the successful operational delivery of the biennial competition, we have set up a local events team. Its aim is to improve the experience of teams, guests, fans, and spectators by delivering successfully across all operational areas.
- This role is a temporary contract, and the role will be based in Côte d’Ivoire.
Responsibilities
- Participate in projects to deliver Technology services at the tournament, covering project management, service delivery and operational management.
- Manage and coordinate internal resources and 3rd party suppliers to ensure expected service delivery and project deliverables are met.
- Oversee the effective and efficient provision of Technology services for the tournament, including requirement capturing and developing delivery plans.
- Responsible for planning and managing the Technology operations for the tournament.
- Plan and manage the mobilisation of Technology staff and Technology contractors for them to perform their duties, including travel, accommodation, meals, accreditation, uniforms, etc
- Responsible for coordinating the forecast, allocation, distribution, and recovery of CAF Technology assets in all venues of the tournament.
- Work closely with different client groups to understand the business needs.
- Develop a thorough understanding of relevant business processes in order to translate business requirements into corresponding Technology Services.
- Contribute to the development, enforcement, and maintenance of relevant policies, standards, procedures, measures for Event Technology.
Requirements
- Bachelor’s Degree in Information Technology, Computer Science, Engineering or similar.
- At least 5 years’ experience in IT network and infrastructure delivery or Technology program/project management, preferably in sports event management.
- Fluent in English and/or French Language both written and spoken; command of any of the other CAF official languages (English, French or Arabic) is a Plus.
- Proven record of successful deliveries of various complexities within Global and Multi-cultural organizations.
- Excellent organizational and time management skills.
- Proven ability to influence cross-functional teams without formal authority.
- Sharp analytical and problem-solving skills.
- High sense of accountability, trustworthiness, and ethics.
Application Closing Date
15th October, 2022.
Method of Application
Interested and qualified candidates should send their Applications (Motivation Letter, CV, Diplomas, and References) in English or French to: careers@cafonline.com using the Job Title as the subject of the email.
Click here for more information
Note
- Only qualified applicants will be considered for employment without regard to gender, race, age, skin colour, nationality, religion, sexual orientation, or on any other grounds.
- If you have the necessary qualifications and are keen to work for a top international sporting organization
- Only direct applications who meet all the required criteria will receive consideration
10. Executive Assistant (Educational Programs)
Location: Umuahia, Abia
Employment Type: Full-time
Job Description
- The Educational Outreach Associate (EOA) provides the initial contact with students and families seeking our assistance and guides through the enrolment process into their respective tutorial and learning sessions.
- Most of our students in North America. As such, the successful candidate will be expected to work during the daylight hours in the Americas (which translates to afternoon into the evening in Nigeria).
- The EOA will focus on expanding institutional service by introducing our programs and services to students, families and schools to enable increased access to our training & tutorial services. Successful candidates will be responsible for introducing, establishing and developing relationships with students, families and institutions that facilitate the uptake of our services.
- In most cases, we receive applications and so the EOA will be responding to requests for our services. HOWEVER, the EOA will be expected an active outreach posture by engaging with prospects on social media and other platforms, as well as running targeted outreach campaigns to institutions, organizations, or groups, as needed. There will be ample support for the execution of these campaigns.
Requirements
The ideal candidate will have most, if not all of the following:
- Outstanding phone etiquette
- Outstanding knowledge of our programs and services and how they support the needs of families and the mission of other educational institutions.
- Demonstrated ability to organize, plan and prioritize the outreach effort.
- Ability to provide outstanding executive support
- A good understanding of the educational needs of families and students. (Knowledge of the North American educational market would be a distinct advantage.)
- Excellent written and oral communication skills.
- Outstanding negotiation skills.
- Ability to interpret technical information and to summarize that information.
- Ability to confer with co-workers to determine needed actions.
- Clear interest in education as a vector for personal improvement and communal development, and a curiosity about the world at large.
- Prior experience in an educational establishment would be considered as a plus.
- Willingness to work within the time window indicated above.
Application Closing Date
17th October, 2022.
How to Apply
Interested and qualified candidates should send their CV and Cover Letter outlining their relevant training and / or experience to: work@idmann.co using the Job Title as the subject of the mail.
Note
- A cover letter that outlines their specific experience and how it relates to this position.
- A current resume.
- Applications submitted without a cover letter will be deemed non-responsive.
