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Senior Technical Officer – Water & Sanitation Hygiene (WASH)
Requisition ID: 2022202368
Location: Maiduguri, Borno
Job Type: Full time
Supervisor: WASH CoordinatorProject Description
- Northeast Nigeria is currently facing a growing humanitarian crisis with a vast number of Internally Displaced Persons in need of emergency assistance.
- These IDPs are living among host communities, lacking access to livelihoods and resources, ultimately leading to unprecedented levels of malnutrition and food insecurity.
- FHI 360 has been working in Nigeria for over 30 years and is now expanding activities in Borno state to respond to the IDP crisis.
- FHI 360 is expanding its expertise by responding to this humanitarian crisis through integrated WASH, Health, Nutrition and Protection interventions.
Basic Function
- The Senior Technical Officer WASH will provide technical and programmatic support covering FHI360 Borno Northeastern Nigeria Field locations.
- Under the supervision of the WASH Coordinator, S/He will implement hygiene promotion messaging and environmental health activities including training Community based WASH management structures including production of designs and bills of quantities for WASH infrastructure upgrades and new construction works related to water supply systems, Sanitation facilities and public health infrastructure including medical waste management facilities.
Job Purpose
- The Senior Technical Officer WASH will monitor all WASH activities including coordinating water quality monitoring, groundwater levels monitoring reporting and household water quality sampling at FHI360 field sites.
- S/He will support WASH field staff to monitor infrastructure maintenance, hygiene promotion activities and capacity building of Community based WASH management structures.
- S/He will train volunteers and community/camp leaders on safe waste management practices and providing support on activities related to environmental health at the healthcare facilities.
- Development of context specific IEC materials and contributing to WASH behavior change communication strategy.
Duties and Responsibilities
- Conduct WASH needs assessment, WASH surveys, in the field and produce assessment reports.
- Produce Civil Engineering designs, detailed drawings, and bills of quantities for all WASH and other infrastructural works.
- Submit engineering designs to relevant authorities for approval following established professional regulations and protocols
- Supervise implementation of all construction activities in the field to ensure they are executed according to detailed specifications.
- Supervise hygiene promotion activities including the recruitment, and training of Community based Hygiene Promotion Volunteers
- Support field teams in profiling and registration of WASH NFIs beneficiaries as well as distribution of WASH NFIs to vulnerable people following WASH sector guidance and FHI360 protocols.
- Produce detailed progress reports on WASH activities in the field as measured against work plan in collaboration with the WASH Coordinator, he/she shall be responsible to design, plan, implement and follow-up hygiene promotion activities such as training of trainers in hygiene promotion for community volunteers, WASH committee members and other stakeholders in LGAs in line with agreed work plan and WASH sector strategic plan.
- Plan and implement regular hygiene promotion activities in targeted locations/IDP camps.
- Developing and evaluating the most appropriate IEC tools/materials for hygiene and health promotion activities.
- Participate to the monitoring of all the hygiene and health promotion, and community mobilization activities to ensure behavior change and project ownership by project recipients.
Monitoring and Supervision:
- Effective supervision of contractors to execute works in accordance with the technical specifications
- Be responsible for directing contractors to identified beneficiary locations for new construction projects
- Work with the contractor’s Hydrogeologist in siting wells and conducting pump tests for drilled wells
- Carry out assessments on existing boreholes for rehabilitation
- Perform oversight function to WASH field staff in ensuring that all WASH activities by FHI 360 are executed according to the project technical design
- Maintain and update detailed implementation plan for all WASH activities highlighting progress against key milestones
- Ensure community participation and conduct stakeholder consultations in all WASH infrastructure design and s activities.
- Ensure all WASH infrastructure activities are well coordinated with local authorities, RUWASSA, BOSEPA, MOWR, WASH Sector coordination, beneficiaries and all stakeholders, ensuring the delivery of a comprehensive WASH package wherever services are provided
- Regular planned visits to field locations to supervise all WASH sector activities and ensuring all WASH infrastructures meet specified standards.
- Ensure that the drilling contractor collects and submits required technical data in a timely manner
- Conduct frequent field-level monitoring and provide feedback to the WASH Coordinator.
Reporting and Learning:
- Provide activity, weekly, monthly, quarterly and progress reports
- Collect and document all snags on the works and ensure their rectification as per the contract terms
- Ensure that communities are involved in the monitoring of the construction
- Update the water points database
- Conducting water quality sampling in the field locations and consolidate water quality monitoring reports
- Consolidate weekly activity implementation reports from field locations tracking key sector indicators
- Consolidation of weekly work plan for WASH team and sharing with the WASH Coordinator
- Ensure that WASH and Public Health infrastructure construction and rehabilitation works are carried out according to contract provisions, detailed BoQs, drawings and standard specifications as established by FHI 360 through quality checklists.
- Maintain and update proper records for all WASH infrastructure activities including inventory of assets and equipment in field location.
Program strategic development support:
- Be involved in field assessments for proposed projects
- Provide capacity building to local community management structures and volunteers implementing FHI 360’s programs.
Procurement and finance:
- Aid the procurement of WASH supplies and construction projects and observe compliance on all procurement procedures
- Certifying completion certificates for WASH and Public Health infrastructure works
- Be involved in the planning of budget activities and their periodic review.
Safeguarding:
- Ensure WASH team at community level understand and adhere to FHI 360’s Code of Conduct including observing the safeguarding principle.
- Perform other duties as assigned.
Qualifications and Requirements
- HND / B.Sc / B.Eng in Civil Engineering with a minimum of 10 years relevant experience working in the Water Sanitation and Hygiene Sector in humanitarian relief contexts.
- Demonstrable experience design WASH and Public health infrastructure works
- Highly organized and able to manage multiple, simultaneous demands and able to work in a fluid environment and adhere to deadlines
- Excellent written and verbal English language skills
- Familiarity with Nigerian public sector health systems and NGOs and CBOs is highly desirable.
Knowledge, skills, and attributes:
- Knowledge of WASH and humanitarian programming in emergency situations.
- WASH technical expertise in engineering design of Water Supply, sanitation, and public health infrastructure.
- Proficiency in office and designing software skills (AutoCAD, Outlook, Excel, Power Point, Word)
- Ability to work professionally, develop and maintain good working relationships with project staff, subcontractors, consultants, and recipients of assistance.
- Ability to manage tight deadlines and deliver high volumes of work with minimal supervision.
- High degree of proficiency in written and spoken English & Hausa communication.
Safeguarding:
- FHI 360 is committed to providing a safe environment for all employees, beneficiaries and anyone contracted by FHI 360.
- This Includes taking measures to protect vulnerable people from Sexual Exploitation and Abuse (SEA) by either FHI 360 employees or associated personnel. FHI 360 abides by child safeguarding principles.
- FHI 360’s Safeguarding Policies apply and flow out to all FHI 360 staff, board members, volunteers, and partner staff (subcontractors, consultants, vendors, and subrecipients), regardless of the funding mechanism or amount of contract, agreement, or purchase order.
Remuneration
FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance.Application Closing Date
Not Specified.Method of Application
Interested and qualified candidates should:
Click here to apply onlineNote
- This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.
- FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.
- FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws
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Head Customer Service
Location: Ikeja, Lagos
Employment Type: Full-timeJob Description
Supervise Customer Service Team:- Supervisory duties include coaching, training and motivating staff to perform effectively. Customer service managers must also create an environment where employees feel valuable to the organization.
- Supervise customer service team reviewing phone calls and complaints
- Responsible for training new employees and overseeing existing employees on their team.
Respond to customer inquiries:
- Customers reach out to customer service teams when they have questions about products or services.
- Staff may interact with customers across several channels, including phone, email and chat.
- Customer service managers must ensure that responses are accurate and provided in a timely manner, regardless of the channel.
Develop Policies and Procedures:
- Policies and procedures make up the playbook that customer service agents follow to resolve customer inquiries. Policies and procedures must balance satisfying customer needs and supporting the goals of the organization. They require constant review and revision as customer needs change and the business evolves.
Focus on Customer Satisfaction:
- This means addressing customer “pain points,” adjusting policies and procedures, ensuring agents are well trained, measuring customer satisfaction and responding to customer feedback.
- Higher satisfaction can lead to larger spend, higher customer retention and favorable referrals.
- While customers may not always get the response they want, managers must ensure the message is delivered in an effective manner.
- And if possible, alternative options should be provided to the customer.
Hire Staff:
- Customer service agents need the right personality and tools to interact with customers — and it’s up to the customer service manager to find qualified candidates. During the hiring process, managers must assess required skills for this role, including technical competency, problem-solving and communication.
Train Staff:
- Training is essential for new hires — and current employees — to be successful in jobs. Training activities role playing and interactive videos. Ongoing training is just as important as training at the time of hire, as it provides employees with the opportunity to learn new skills and climb the career ladder.
Develop Goals and Report Progress:
- There are many contact center metrics that could be monitored and reported on. But the key is to determine which metrics are the most important to the organization and create goals and objectives around those. Progress toward those goals must also be reported at the individual, team and department levels on a regular basis.
- Learn more about key customer service metrics to measure contact center success.
Continue to Learn:
- The practices and tools that support a customer service organization are constantly evolving. Managers should constantly read articles, participate in webinars and attend conferences to stay up to date on technology changes and practices.
Requirements
- Interested candidates should possess a Bachelor’s Degree in relevant fields with a minimum of 1 year work experience.
Application Closing Date
28th January, 2023.Method of Application
Interested and qualified candidates should forward their CV to: workforce@gruvyvest.com using the Job Title as the subject of the mail. -
Internal Audit Lead
Location: Lagos
Employment Type: Full-timePosition Details
- Review operational activities to ensure they are in line with approved processes.
- Improve the internal operation processes.
- Properly document audit materials
- Carry out quarterly audit exercises and report on risk management issues.
- Follow-up with units, departments, and management to ensure audit recommendations are implemented.
- Continuous enlightenment of the different units, departments and management regarding compliance and risk assessment
- Stakeholder management
- Develop and improve the internal operations processes and promote adherence to company’s policies as well as government regulations.
- Develop mechanism to eliminate causes of fraud and protect company’s assets
- Promote operational efficiency and accuracy of all records and reports.
Qualifications
- Candidates should possess a Bachelor’s Degree / HND qualification with a minimum of 5 years work experience.
Ideal candidate should possess the following skills and competencies:
- Financial management
- Strategic thinking and attention to details
- Policies and processes development and follow-up implementation
- Time management, effective communication,problem-solving and advisory skills.
Salary
N300,000 monthly.Application Closing Date
22nd December, 2022.Method of Application
Interested and qualified candidates should send their CV to: hrservices@r28.ng using “Audit Lead” as the subject of the email.Note: Only qualified candidates, willing to accept the terms should apply
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English Tutor
Location: Lekki, Lagos
Employment Type: Full-time / Part-timeJob Brief
- We are seeking an enthusiastic English tutor to create grammar courses and also work in the recruitment sector. If you are an English lover and also see yourself in the recruitment field, this job for you!
- Your goal is to assist in recruiting talented staff, managing outsourced accounts, and developing engaging grammar courses. Previous experience in content writing, digital marketing, presentation and recruitment is an added bonus.
Job Responsibilities
- Writing numerous job descriptions to fit the client’s requirements.
- Posting job vacancies on various job portals, including social media.
- Presenting and converting the articles to videos.
- Sourcing, screening, and conducting job interviews.
- Recruiting qualified employees for clients and in-house staff.
- Attending office meetings and outside appointments.
- Verifying guarantors on potential candidates.
- Designing and producing engaging graphics to sell the company’s offerings.
- Creating grammar courses focused on the parts of speech and other grammar fundamentals.
- Writing and posting grammar and career related articles on the site.
Job Requirements
- B.Sc / BA in English Language or Literature is required; a Master’s degree is a plus.
- Recruitment experience is an added bonus.
- Excellent writing and good communication skills.
- Innovative and creative.
- Positively accepts feedback.
- A champion in multi-tasking.
- Previous teaching experience in English in a primary school.
- Understanding of a variety of instructional approaches.
- Detailed knowledge of the national curriculum as well as the English language requirements.
- Outstanding organizational and communication abilities.
- A patient and tenacious character.
Salary
N80,000 – N100,000 / MonthApplication Closing Date
19th December, 2022.How to Apply
Interested and qualified candidates should:
Click here to apply online -
Cleaner
Location: Vono, Mushin, Lagos
Employment Type: Full-timeResponsibilities
- Cleaning areas of the warehouse and Ice factory.
- Dusting, sweeping, vacuuming, mopping, cleaning ceiling, vents, restroom cleaning etc.
- Performing and documenting routine inspection and maintenance activities.
- Carry out heavy cleaning tasks and special projects.
- Other duties as assigned by Management.
Qualifications
- Candidates should possess an SSCE / GCE / NECO qualification with 1 – 2 years work experience.
Salary
N30,000 monthly.Application Closing Date
31st December, 2022.Method of Application
Interested and qualified candidates should send their CV to: hr@justfoodwestafrica.com using the Job Title as the subject of the email. -
Coldroom Technician
Location: Lagos
Requirements
- Candidates should possess a Trade Test certificate with relevant work experience.
- Candidate must be specialised in Misha Coldroom Units.
Application Closing Date
Not Specified.How to Apply
Interested and qualified candidates should send their CV to: sailcoolthelma@yahoo.com using the Job Titleas the subject of the mail.Note: For enquiries, call: 08172241705 .
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Sales Promoter
Location: Lagos
Employment Type: ContractPosition Details
- Listening to what customers want and helping them find the perfect product for their needs.
- Constantly building product knowledge and delivering this knowledge in engaging ways.
- Setting up attractive product displays and promotional booths.
- Engage with customers and discover their wants and needs
- Engaging in meaningful interactions and building good relationships with customers.
- Ability to understand customer needs and handle different types of personalities.
- Following up with customers and providing guidance on product selection.
- Meeting daily targets and submitting sales reports.
- Absolute attention to details
- Ability to understand customer needs and handle different types of personalities
- Strong listening, communication, presentation and social skills
- Demonstrate and provide information on promoted products / services
- Create a positive image and lead consumers to use it
- Distribute product samples, brochures, flyers etc. to source new sales opportunities
- Identify interest and understand customer needs and requirements
- Report on demonstration related information interest level, questions asked, number of samples / flyers distributed, etc.
Application Closing Date
30th December, 2022.Method of Application
Interested and qualified candidates should send their CV to: careerrecruitmentng1@gmail.com using the Job Title and Location as the subject of the email. -
Video Editor
Location: Ibadan, Oyo
Employment Type: Full-timeResponsibilities
- Working on video manipulation, formatting, post production, compositing and editing using tools such as After Effects and Premiere
- Delivering clips at specified durations
- Providing creative and technical quality control.
- Editing content and utilizing various encoding tools
Requirements & Skills
- Creativity and ability to work without requiring supervision is essential to this role.
- The perfect candidate for this role would be someone looking to put their work experience to good use.
- Must have great organizational skills and high level of attention to detail.
- Must have a working knowledge of editing softwares like Adobe premiere etc.
- Experience editing content to censorship guidelines a plus.
- Working knowledge of Adobe After Effects, Photoshop, Colour Correction, and animation techniques a plus.
Minimum Qualification Requirements
- Interested candidates should possess a Bachelor’s Degree / OND qualification with 1 – 10 years work experience.
- As a prerequisite, the successful candidate must believe in the core values of Satview Network and be driven by the mission.
Salary
N30,000 – N45,000 monthly.Application Closing Date
23rd December, 2022.Method of Application
Interested and qualified candidates should send their CV to: careers@dexterity.group using the Job Title as the subject of the email. -
Security Manager
Requisition ID: 2022202362
Location: Maiduguri, Borno
Job Type: Full time
Supervisor: Security Director – NigeriaProject Description
- Northeast Nigeria is currently facing a growing humanitarian crisis with a vast number of Internally Displaced Persons in need of emergency assistance.
- These IDPs are living among host communities, lacking access to livelihoods and resources, ultimately leading to unprecedented levels of malnutrition and food insecurity.
- FHI 360 has been working in Nigeria for over 30 years and responded to the humanitarian crisis in the NE for five years.
- In anticipation of a new project, and in support of ongoing ones, FHI360 seeks an experienced Security Manager to support our response to the humanitarian crisis in NE Nigeria.
Basic Function
- The Security Manager will discharge his/her assignment under the direct authority and technical guidance of the FHI 360 Security Director Nigeria.
- He/she will also work with the Response Coordinator and Directors/Managers of any other projects in the Northeast as directed.
- The Security Manager will work with other Security Focal Persons on projects in the Northeast to ensure that FHI 360 programs, staff and assets remain safe and secure from threats.
Job Purpose
- The Security Manager will provide support in development, implementation of safety & security strategy for projects based in the Northeast and day-to-day security management.
- He/She will also provide support to the Security Director on management of staff safety and security issues which will strive to support FHI 360 program implementation.
- He/she will work across existing and new programs in Northeast and may be called to support other regions as may be necessary.
Duties and Responsibilities
Security Management:- Assist the State offices in developing and overseeing the day-to-day conduct of office security program, ensuring adequate responses to security incidents both natural and man-made.
- Provide technical security advice in consultation with the Security Manager on the existing and any new potential FHI 360 offices including site selection and establishment of effective physical and procedural security measures.
- Conduct security risk assessments for FHI 360 program expansion areas in the Northeast Manage physical security, fire safety and office evacuation drills periodically. Conduct Hotel assessments in liaison with travel office for a safety and security approval process establish a network with other key security players for information sharing and joint lobbying on security matters where possible.
- Attend security meetings such as INSO, OSAC, UNDSS, INGO forum etc. Conduct onsite training for staff in the field of safety including personal safety, emergency evacuations, travel safety, relocation and evacuation Work with program staff in seeking security clearance for asset movements to operational areas Supervise and regularly appraise security contractors and Guard Companies as per agreement ensuring that all company policies and practices related to these are adhered to.
Security Awareness:
- Provide advance security advice, security briefing to staff and visitors to respective States, ensure plans for tracking arrival, departure and accommodation Draft security advisories with advice on mitigation for circulation by the Security Manager or designee and general situation, specific incidents and periods of heightened threat. Conduct periodic briefing to Managers/Managers and all staff keeping them up-dated on security developments and/or risks that may affect FHI 360 operations and make recommendations to minimize risks.
- In conjunction with the Security Manager, deliver relevant security trainings. Ensure FHI 360 staff and visitors understand and behave in accordance to the Standard operating procedures, contingency plans and security briefings
Incident & Crisis management:
- Serve as the part of the Nigeria security unit, Manager emergency/staff incidents involving FHI 360 Nigeria staff and assets, inform the Security Manager and recommend response actions.
- Coordinate the updating of FHI 360 Security management plan, develop specific contingency plans for review by the Security manager as required or directed Maintain and periodically test the security tree for the States in region covered Organize safety & security awareness, fire and life safety training for all staff Maintain and enhance the State’s travel management system to track the location and contact information for all visiting staff and consultants. Be part of the security management Team (SMT) and head the State Security team in crisis situation
Briefing and De-Brief:
- Visitors – Develop and deliver location specific safety and security briefings for all visitors on operating context New Employee Briefing – Deliver security orientation on personal safety, organizations security management framework, use of communication equipment (VHF, HF, Satellite phone) Post-incident debriefs – de-briefing staff /visitors involved in security incidents and help in psychosocial support as well as identifying medical help.
Relocation & Evacuation:
- Plan for both security and medical evacuation for all locations and develop evacuation plan including roles, relocated staff, collection points, routes etc.
Qualifications and Requirements
- Degree level or relevant certification in security management.
- A formal security qualification or security management training/work experience in complex environments (minimum of 10 years post graduate experience). A Master’s degree in a related field will be an added advantage.
- Ability to work in a multi-cultural, multiethnic team and knowledge of personnel and organizational security issues, threat/risk assessment, security management and security awareness in complex context.
- An ex-service man either from the Nigeria military or Police context or related field work in the Northeast. Prior experience with the UN system or international NGO is desirable.
- Experience in incident reporting, incident mapping, compilation of security reports and assessments
- Experience in training and coaching national and international staff in safety and security.
- Technical competency and training experience in field-based communication systems, Thuraya and internet systems.
- Sound knowledge of humanitarian principals of humanity, neutrality, impartiality, and independence
- Strong report writing, analytical and interpersonal skills, competency in internet and Microsoft office systems including word, excel, power point, access, and other database mapping systems.
Knowledge, Skills, and Attributes:
- Experience working for international organization(s) and an understanding of security strategies for humanitarian operations, previous security experience preferred.
- Strong assessment, evaluation, analysis and strategic planning skills High level of experience, ready to learn developing security related technical tools guidelines and systems as well as able to work under minimal supervision Excellent oral and written communication skills
- Ability to speak several local languages (Hausa, Kanuri) as well North East work experience
- Demonstrated ability to manage and work under stressful conditions
- Ability to travel (50%demands) on regular basis throughout assigned States on short notice.
Application Closing Date
Not Specified.Method of Application
Interested and qualified candidates should:
Click here to apply online -
Office Assistant
Location: Lagos
Employment Type: Full-timeResponsibilities
- Organize office and assist associates in ways that optimize procedures
- Sort and distribute communications in a timely manner
- Create and update records ensuring accuracy and validity of information
- Schedule and plan meetings and appointments
- Monitor level of supplies and handle shortages
- Resolve office-related malfunctions and respond to requests or issues.
Requirements
- Proven experience as a back-office assistant, office assistant, virtual assistant or in another relevant administrative role
- Knowledge of “back-office” computer systems (ERP software)
- Working knowledge of office equipment
- Thorough understanding of office management procedures
- Excellent organizational and time management skills
- Analytical abilities and aptitude in problem-solving.
Salary
N100,000 – N150,000 monthly.Application Closing Date
14th January, 2023.Method of Application
Interested and qualified candidates should send their CV to: desk@plexconsulting.com.ng using the Job Title as the subject of the email.
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